Quality Improvement
What is Quality Improvement?
“QI is the combined and unceasing efforts of everyone to make the changes that will lead to better patient outcomes (health), better system performance (care) and better professional development (learning).”
Batalden, Davidoff Qual Saf Health Care 2007, 16:2-3
“A commitment to continuously improve the quality of healthcare, focusing on the preferences and needs of the people who use services. It encompasses a set of values… and a set of methods.”
Royal College of General Practitioners, United Kingdom
Quality improvement (QI) can support your efforts to achieve the Quintuple Aim:
Enhancing patient experience
Improving population health
Reducing costs
Improving the work-life of your team members
Achieving health equity
As QI becomes part of your practice's culture, your team will continue to find opportunities to improve existing processes. Your efforts also can help you meet your value-based payment and professional certification requirements.
(Retrieved from https://edhub.ama-assn.org/steps-forward/module/2702507)
(Retrieved from https://cpsa.ca/physicians-competence/ppip/)
The Federation of Medical Regulatory Authorities of Canada (FMRAC) supports a physician’s continuous quality improvement, based around the CanMEDS roles (medical expert, communicator, collaborator, leader, health advocate, scholar and professional).
FMRAC’s system for practice improvement (pictured to the left) was developed with the understanding that each physician has a unique practice and therefore unique learning needs.
(Retrieved from https://cpsa.ca/physicians-competence/ppip/)
Ten Crucial Planning Actions (Retrieved from https://edhub.ama-assn.org/steps-forward/module/2702507)